Planning a move should be simple. Below are answers to the questions we hear most often about our reusable moving tote rentals, including delivery, pickup, scheduling, rental periods, package sizes, and how the process works. If you don’t see your question answered, send us a message—we’re happy to help make your move easier from start to finish.
After booking your moving tote rental service, we verify availability and send a confirmation email with your delivery details. Your reusable moving bins are reserved and scheduled for delivery once confirmed.
Yes. You will receive a confirmation email after booking your plastic moving box rental. This includes your delivery schedule, rental details, and next steps for your moving box delivery service.
Your order is confirmed once you receive an email from us. This ensures your moving totes rental order is reserved and ready for delivery within our service area.
Before delivery of your reusable moving boxes, ensure a safe drop-off area such as a garage or porch, is accessible. This helps ensure a smooth moving tote rental delivery.
Yes. You can modify your moving tote rental booking based on availability. Changes may include rental extensions or adjustments to your plastic moving bins order.
We recommend booking your moving tote rental service 1–2 weeks in advance to ensure availability, especially during peak home moving seasons.
Yes. You can add additional moving totes or reusable moving boxes to your rental based on availability during your moving box rental period.
Covers logistics and timing of the service.
We deliver your moving totes rental directly to your home at the start of your rental period as part of our moving box delivery service.
Yes, we required someone over 18 to be home for your moving tote rental delivery.
Once your move is complete, we pick up your reusable moving boxes from your new address as part of your moving box rental service.
Yes. You may reschedule your moving bin rental delivery or pickup, subject to availability and notice requirements.
If you miss your moving tote delivery window, we will reschedule your plastic moving box delivery service, which may include additional fees.
Yes. Weekend availability is offered for most moving box rental and moving tote services, depending on scheduling capacity.
To avoid additional fees, Pickup for your reusable moving bin rental should be scheduled at booking; however, anytime during your rental period is ok.
You can extend your moving tote rental period with additional weekly rental time for your plastic moving box service.
Covers time-based usage and flexibility.
You can extend your reusable moving tote rental for an additional weekly fee based on availability.
Yes. Additional time for your plastic moving tote rental is billed at a per-week extension rate.
Yes. Early return of your moving totes rental service is allowed, but no refunds are issued for unused time.
You can request an extension for your moving tote rental by contacting us before your scheduled pickup.
Covers the product itself and how it should be used..
Yes. Additional plastic moving totes can be added to your rental based on availability.
Our reusable moving totes are approximately 27” x 17” x 12”, ideal for household moving and packing needs.
Each moving tote rental bin safely holds up to 66 lbs for stacking and transport efficiency.
Our reusable moving totes are made from heavy-duty commercial-grade plastic designed for repeated use.
We kindly ask that you use the insertable cards that are provided for each tote.
Damage beyond normal wear in your moving tote rental may result in replacement fees per tote.
Do not place hazardous or leaking items in your reusable moving totes.
Covers business rules and coverage details.
We provide moving tote rental throughout the Central Texas area, including the following cities and communities:
Temple, Heidenheimer, Morgan’s Point Resort, Bartlett, Holland, Nolanville, Belton, Jarrell, Pendleton, Buckholts, Killeen, Rockdale, Cameron, Leon Junction, Rogers, Copperas Cove, Little River-Academy, Salado, Florence, McGregor, Troy and students attending Baylor University.
We continue to expand our plastic moving tote rental service area, and we may also accommodate nearby locations depending on scheduling and availability.
Yes. Free delivery and pickup are included in the Temple, TX service area for our moving tote rental service. We also serve select surrounding cities with delivery availability based on location. See our Delivery page for full service area details and coverage information.
No. Our plastic moving totes rental pricing is transparent with no hidden fees except for optional extensions or damages.
Cancellations for your moving tote rental service made 48+ hours before delivery are eligible for a refund minus a small fee.
Cancellation rules apply to your moving tote rental order, with refunds or credits depending on timing.
Yes. Replacement fees apply for lost or damaged moving totes.
Refund eligibility for your moving tote rental service is limited to approved cancellation windows.
Contact us to confirm if your address qualifies for our moving tote rental delivery service area.
